Customer 360
Power your customer experience with real-time, unified data
See how our customers drive growth and improve their customer experience with Tamr
AI-Native Customer Data Management: Happier Customers, More Productive Data Teams
Tamr's Customer 360 solution delivers a unified, trusted view of your customers by seamlessly integrating data from multiple sources. Our pre-trained machine-learning models automate the process of cleaning, matching, and enriching customer data, eliminating inconsistencies and connecting data from your entire customer journey without the need for complex rules or extensive coding. With Tamr, you can:
- Achieve a single source of truth for customer data at scale
- Deliver up-to-date, accurate information for personalized customer experiences
- Reduce time wasted by data teams fixing data quality issues and maintaining complex code
- Empower sales & marketing with real-time, self-serve 360-degree customer profiles
Mastering Customer 360 at scale requires AI
Customer 360 isn't just about big data—it's about complex, varied, and ever-changing customer information. Tamr's AI-native approach is built for this dynamic. Our pre-trained machine learning models automatically clean, deduplicate, and unify customer data from multiple sources, eliminating the need for complex manual rules that quickly get stale. As your data changes, Tamr's AI adapts, continuously learning and maintaining accurate customer profiles. This scalable solution future-proofs your customer data strategy, ensuring your Customer 360 view grows effortlessly with your business without unnatural acts from your data team.
Accurate, real-time data everywhere you need it
Real-time AI-powered search APIs seamlessly integrate with your existing systems, allowing teams across your organization to access up-to-the-minute customer information directly within their workflows. Coupled with real-time APIs for creating and updating customer profiles, you can be confident that everyone is working with the best data. These capabilities enable you to drive consistency in the customer experience and increase sales & customer service productivity.
Empower Sales & Marketing with 360° customer views
Our 360-profile pages provide a complete detailed picture of each consumer, enabling marketing and customer service teams to 'drill down' on information in operational systems. This holistic view provides insight into all customer data and its sources, enabling your teams to build confidence in the accuracy and reliability of the data they depend on for decision-making. By empowering business users to self-explore the data powering their most important analytics & systems, you can accelerate the ROI of all data initiatives.
Spend less time wrangling custom scripts & complex pipelines
Tamr eliminates the need for custom scripting and reduces time spent on manual curation processes, allowing you to get deeper insights into your customers without a resource-intensive project. Using a no-code configuration studio, you define your target outcome and let Tamr’s AI-native capabilities handle the rest. The streamlined configuration experience saves countless hours upfront and simplifies future adjustments, offering a future-proof solution that allows you to focus on scaling your business without worrying about your data.
Turn Your Data into Gold
Tamr uses AI to solve the hard problem of entity resolution, making it possible for businesses like yours to finally realize the promise of golden records.
See for yourself
Request a demo to discover how Tamr data products deliver the best version of your customer data.