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Reliable provider data improves staffing strategies to better meet patient needs

CHG Healthcare Case Study for Tamr

CHG Healthcare reduced duplicate physician records by 45% within weeks

CHG Healthcare is a major player in the healthcare staffing industry, connecting skilled healthcare professionals with facilities in need. Founded in 1979, they've grown to encompass several specialized brands, each serving a specific area of healthcare workforce needs. Whether it's temporary doctors through Locums, nurses with RNnetwork, or broader solutions through CHG itself, they provide customized staffing solutions to help healthcare facilities run smoothly and deliver quality care to patients.
Challenges

CHG Healthcare relied on time-consuming, rules-based processes to identify and remove duplicate physician records, making it difficult to manage physicians’ patient loads and ensure appropriate staffing levels during peak times.

Outcomes

Using Tamr’s advanced AI/ML capabilities, CHG Healthcare mastered millions of provider records in weeks, reducing duplicate physician records by 45% and minimizing the time spent on manual data preparation.

CHG Healthcare is committed to serving the healthcare workforce. However, with multiple parties throughout the organization entering data into a database of over 7.5M healthcare providers, the existence of duplicate physician records is inevitable.

Unreliable data quality made it difficult for CHG Healthcare to develop the staffing strategies needed to ensure appropriate coverage during peak times, resulting in providers becoming burnt out from over-assignment. Identifying duplicate, incomplete, or inaccurate provider records wasn’t easy, however, with CHG Healthcare relying on rules-based processes to identify duplicate records.

By achieving a unified view of 7.5M providers, we are able to improve staffing strategies and reduce provider burnout by better balancing physicians’ patient loads.”

A Complete, Accurate View of Healthcare Provider Data

CHG Healthcare partnered with Tamr to gain a holistic, de-duplicated view of providers so they could improve staffing strategies and reduce provider burnout by better balancing physicians’ patient loads. 

Using Tamr’s advanced AI/ML capabilities, CHG Healthcare mastered millions of provider records in weeks, delivering a 45% reduction in duplicate physician records. In addition, they substantially decreased manual data preparation by automating key steps of their data workflow, saving staff time and effort. 

Better Physician Visibility to Deliver Better Patient Care

With a clear, accurate view of physician data, CHG Healthcare is now able to develop staffing schedules that better meet patient needs by assigning the right number of physicians during peak times. And, ensuring manageable patient loads will play a critical role in  reducing provider burnout from over-assignment.

Building on their success, CHG Healthcare plans to master additional healthcare provider records for nurses and other medical personnel  to deliver optimal patient care. 

Improve Visibility into Healthcare Provider Data with Tamr

Tamr gives healthcare organizations a complete and accurate view of provider data, enabling them to capture more revenue, target messaging, and measure their addressable market. By connecting all provider records and ensuring they remain up-to-date, Tamr helps healthcare providers power their business and drive commercial success.